Resources for refugee health, social, training and counseling programs in Rochester
Jordan Health Center: Refugee Health
Jordan Health offers a well-established refugee health program that includes full-time clinical and interpretive services. Their medical and dental providers are complemented by an interpretive staff representative from the communities we serve, offering our patients a cultural and linguistic link to their providers. Refugee communities currently served by Jordan Health include: Somali, Maay-Maay, Burmese, Karen, Chin, Vietnamese and Russian-Ukrainian. Refugee health services are available at all Jordan Health comprehensive health centers; however, live interpretive services are only available at Brown Square Health Center.
The refugee health program serves entire families of all ages with comprehensive family medicine, pediatric, prenatal and gynecological care including labor and delivery at Highland Hospital. Jordan Health staff can also assist patients with arranging for home care to help seniors remain at home during their more fragile years.
Address: 322 Lake Avenue, Rochester, NY 14608
Hours: Monday to Friday, 8 AM to 5 PM and Tuesday and Thursday, 8 AM to 8:30 PM.
Bus numbers 10, 4 and 7 serve this neighborhood.
Phone: (585) 254-6480 x1722
Fax: (585) 254-1092
Rochester Committee on Refugee Resettlement (RCORR)
RCORR is an alliance of professionals from a broad array of organizations concerned about refugee resettlement and well being in Rochester. RCORR does not directly provide services, but works with the agencies that provide direct medical, educational, and social work services. The mission of RCORR is to bring agencies and individuals who provide assistance to refugees and their families together for development of organized and systematic process for helping refugees with their needs.
Phone: (585) 254-6480 x1721
Fax: (585) 254-1092
Catholic Family Center Refugee Resettlement
CFC’s Refugee Resettlement Program equips newly-arrived refugees with services, resources, training and other support that allow them to rebuild hopeful lives and pursue enriching opportunities in their adopted homeland. Working in close coordination with local service providers, ethnic organizations, faith communities and volunteers, our services address the needs of refugees in a holistic and culturally appropriate manner, supporting their successful integration, fostering their independence and promoting their earliest possible self-sufficiency.
Address: 87 N Clinton Ave, Rochester, NY 14604
Phone: (585) 546-7220 x4601
Fax: (585) 546-4856
Center for Refugee Health
The Center for Refugee Health provides primary care and specialty services to refugee patients. The Center runs the Refugee Healthcare Program, which facilitates the initial screening and subsequent entrance into primary care for newly-arriving refugees. The Center also addresses the multiple barriers refugees face upon arriving in Rochester and helps newcomers navigate the western healthcare system.
Address: 222 Alexander Street Suite 2500, Rochester, NY 14607
Hours: Monday to Friday, 8 AM to 5:30 PM
Phone: (585) 922-8070
Refugees Helping Refugees
The RHR seeks to foster the growth, self-determination and self-reliance of the Somali community by making them agents of their own advancement. It seeks to become a comprehensive community center providing a full range of services to its own community while welcoming people from all cultures and ethnicities.
Refugees Helping Refugees operates a range of programs with an all-volunteer staff five days a week, Monday-Friday:
- ESOL classes: Focused on everyday living, adaptation to a new culture and functional skills. Preparation for the U.S. Citizenship exam is also stressed.
- Case management: Translators, medical counseling, navigation service, home and hospital visits, and transportation.
- WEP training: Training in data processing, food service, sewing, and healthcare topics in a culturally-friendly environment. Emphasis is placed on job understanding and job readiness skills.
- Refugee Summer Program: Emphasis on refugee culture and language, with afternoon sports, including soccer, basketball and tennis. Free lunch and snacks provided. Paid youth interns assist.
- Senior services: Activities include sewing, cooking and exercise.
- Youth sports program: Young adult soccer team plays year-round against other local college teams.
- After-school program: They are currently testing a pilot program for Rochester schools, 3:30-5:30PM.
Address: 835 South Ave, Rochester, NY 14620
Phone: (585) 563-7747
Mary’s Place Refugee Outreach
Mary’s Place is a refugee outreach center that has been serving refugee families living in the City of Rochester since 2009. Mary’s Place Refugee Outreach, Inc. was incorporated as a not-for-profit corporation on March 27, 2019.
We are joined by refugees from 10 nations, and we assist these individuals as they work to adjust to American culture, learn English, find employment, gain permanent residency, and ultimately, citizenship. Everyday we work to provide a safe community atmosphere for our families to come together and thrive. Our programs and services run Monday-Friday from 11:00-4:00.
- 3 Adult English Language classes per day (Suspended for COVID)
- Case Management 4 days per week
- Immigration Services 3 days per week
- Job Skills Class 2 days per week (Suspended for COVID)
- Weekly Food Distribution
- Summer Children’s Day Camp (Suspended for COVID) – 6-week camp in which children receive education, exercise, lunch and snacks, weekly swim lessons and field trips
Address: 414 Lexington Avenue, Rochester, NY 14613
Hours: Monday to Friday, Noon to 5:00 PM – They follow the Rochester City School District schedule and are closed whenever RCSD is closed.
Phone: (585) 270-8626
Saint’s Place is a volunteer organization based on Christian values that provides household goods, clothing and education to legal refugees of all races and creeds who settle in the Rochester, New York area to escape violence, discrimination and poverty.
- Tuesday 5:00 – 6:00 pm, Good Shepard School
- Thursday 5:00 pm – 6:00 pm, Greek Orthodox Church of the Holy Spirit
Volunteers work one-on-one with refugee children and teens to help them be successful in our schools. For adult tutoring, the emphasis is not only learning the language, but also instruction on how to pay bills, learn to use transportation, make appointments and other areas of concern.
Clothing Closet Hours
- Monday, Tuesday, Thursday 9:00 am – 12:30 pm, Wednesday 9:00 am – 2:00 pm.
Saints Place operates a clothing closet at St. John of Rochester. It is the largest clothing closet in Rochester operating solely on donations. The Clothing Closet is open four days a week, and provides a vast array of clothing for men, women and children. School supplies and backpacks are given to the children along with toys.
Address: 46 South Main Street, Pittsford, NY 14534
Hours: Monday to Thursday, 9:00 AM – 6:00 PM (See above for hours of individual services)
Phone: (585) 385-6860