December 28, 2012

Mental & Behavioral Health

Behavioral health resources RochesterMental and Behavioral Health Services Listings

Mental Health Association Family Support Services

The Mental Health Association provides support and advocacy for families who have children and teens with emotional or behavioral challenges.  In addition to services for families, the Mental Health Association offers teen support group run by their peers. No prior diagnosis of a mental health condition is needed to participate in the teen support group. Family Support Services may be reached at: 585-325-3145, ext. 131 or check out their website for more information.

Address:  320 N. Goodman St., Rochester, NY 14624

Phone:  (585) 325-3145
Fax: (585) 325-3188

Healing through Mindfulness

This website is brought to you by people at the University of Rochester Medical Center who are passionate about mindfulness.
Optional mindfulness sessions, provided by psychology staff, are available to patients at Strong Hospital, this is an extension of the services they provide for patients in the Adolescent Unit – but really, people of all ages can benefit from this site.

Hillside Family of Agencies

Hillside Family of Agencies (HFA) is a leading provider of child welfare, mental health, youth development, juvenile justice, adoption, special education, safety net and developmental disabilities services to children and families across Central and Western New York and Maryland.  HFA is family focused, providing a myriad of services in community, school-based, residential settings serving children and young adults (from birth to age 26) and families with special needs such as mental health, behavioral, educational, or developmental challenges.  Unique programs are designed for runaway/homeless teens and families or individuals looking for adoption support or to put a child up for adoption.

The Hillside Integration Center – 24 hours a day, 7 days a week, provides direct access to all services, youth and parent support, crisis counseling, and is the general Hillside “help desk.” American Sign Language (limited), Spanish, and access to all language services are available at (585) 256-7500.

Address: 1183 Monroe Ave, Rochester, NY 14620

HFA’s Integration Center:  (585) 256-7500
Toll Free:  (888) 514-4455
Phone:  (585) 256-7686
Fax:  (585) 256-7555


Hillside Children’s Center

Hillside Children’s Center is a family and children services organization that provides child welfare, mental health, youth development, juvenile justice, special education, developmental disabilities, and family development services across Central and Western New York to children ages birth to 21 years and their families.

2075 Scottsville Rd, 14623   (585) 429-2700
426 Lyell Ave 14613   (585) 719-2000
1 Keuka Bus Park Suite 208, Penn Yan 14527

Phone: (315) 536-6913
Phone: (585) 256-7515
Fax: (585) 256-7510

Rochester General Behavioral Health Network – Genesee Mental Health Center

Services offered include: Mental health clinic for adults and youth; addictions clinic treatment (including specialty services and evening hours); Personalized Recovery Oriented Services (PROS) for adults, including vocational support; and case management (specializing in services for individuals with co-occurring mental health and substance abuse, as well as people at risk of being homeless). A wide range of insurances are accepted – please call the number below for more information.

Address:  224 Alexander Street, Rochester NY, 14607
Telephone: (585) 922-7770

Liberty Resources Behavioral Health Clinic, Monroe County

New York State OMH licensed Article 31 outpatient mental health clinic providing services for children, adolescents, adults and families. Services include mental health/co-occurring disorders assessment, psychiatric evaluation, medication management, individual, group and family psychotherapy and crisis intervention services for clients. The clinic employs a multidisciplinary team of professionals who provide a variety of evidence informed treatments. A wide range of insurances are accepted. Please call for more information.

Address: 175 Humboldt Street, Rochester NY 14610
Phone: (585) 410-3370
General Website:

Rochester General Behavioral Health Network – Rochester Mental Health Center

Primary Focus: Mental Health treatment and recovery services. Special Programs/Groups: Mental health clinic specializing in adults, youth and the elderly; and case management/care coordination for adults (including those with co-occurring mental health and chemical dependency needs). A wide range of insurances are accepted – please call the number below for more information.

Address:  490 East Ridge Road, Rochester NY, 14621
Phone:  (585) 922-2500

Strong Behavioral Health, Child & Adolescent Clinic

Services are designed to meet the needs of families from diverse backgrounds who may benefit from outpatient assessment and treatment. Program staff diagnose and treat children and adolescents with a variety of problems including depression, anxiety, attention deficits and other behavioral problems.

300 Crittenden Boulevard, Rochester NY, 14642
315 Science Parkway, Suite 100, Rochester NY, 14620

Phone: (585) 279-7800

Catholic Family Center

Catholic Family Center’s Child Mental Health Clinic is a NYS Certified Mental Health Clinic providing mental health treatment and medication therapy for admitted patients. Services are regulated and overseen by the NYS Office of Mental Health and the NYS Department of Health. Service is targeted toward, but not exclusively to, the Seriously Emotionally Disturbed (SED). The program provides services to anyone under the age of 18 whom, when evaluated, have, at a minimum, an AXIS I diagnosis as defined by the DSM-IV-TR.

Some of the more common problems treated in the Clinic would include disorders associated with depression, anxiety, and adjustment to difficult or crisis situations. Also included would be thought disorders and some issues that may be related to learning disabilities. Most importantly, however, admission to the clinic is not certain until after a comprehensive evaluation has been done. Such an evaluation may take from 1-3 visits.

The Clinic accepts Medicare, Medicaid, Medicaid Managed Care (Options Programs), Fidelis, and Blue Cross and their managed care programs. The clinic also sees patients based on a sliding scale as appropriate.

Address:  87 N. Clinton Avenue, Rochester NY, 14604
Phone:  (585) 546-7220

Mount Hope Family Center 

The Mount Hope Family Center is a nationally recognized institute that has pioneered a community-supported, complete family approach to treatment and prevention.  Mt. Hope Preventive Programs provide resources parents and children need to build strong, healthy family and peer relationships.  Children and families serviced at the Center have faced difficult circumstances, such as violence, maltreatment, loss, trauma, poverty, and drug and alcohol abuse.  Additionally, services are provided for children who are currently in foster care and those who are at risk for foster care placement.  The Center provides Child-Parent Psychotherapy Program (CPP), Interpersonal Psychotherapy for Depression (IPT), Child Therapy, PATHS Club After School Program, Summer Camp Program, Parenting Skills Group, and Building Healthy Children.

Address:  187 Edinburgh Street, Rochester, New York 14608
Phone:  (585) 275-2991
Fax:  (585) 454-2972

Tree of Hope Counseling

Tree of Hope Counseling is a collaborative network of private practitioners offering individual, group and family therapy, psychiatry, training, education and consultation.

Counseling offered for children and families. They accept many insurances. In-person and virtual options available.
Please fill out their screening form.
Address: 2300 East Avenue Rochester, NY 14610
Phone: 585-500-9420

Center for Teen Empowerment

The mission of the Center for Teen Empowerment is to empower youth and adults as agents of individual, institutional, and social change.

Teen Empowerment (TE) inspires young people, and the adults who work with them, to think deeply about the most difficult social problems in their communities, and gives them the tools they need to work with others in creating significant positive change

In addition to the site in Rochester, there are two TE sites in Boston and another in Somerville, MA. At each site, 12 young people, ages 14-21, are hired for jobs as youth organizers. Their job is to address serious issues in their community by organizing initiatives that involve other youth in creating positive change. Youth organizers are hired for 8-10 hours per week during the school year and 20 hours per week during the summer.

Address: 392 Genesee Street, Rochester, New York 14611
Phone:  (585) 697-3464

Pathways to Peace

The Pathways to Peace team reaches out into targeted neighborhoods to assess the needs of youth, network with all available resources and link at risk youth to appropriate services. PTP offers prevention, intervention and direct monitoring of youth receiving the services needed to support their positive progress. PTP collaborates with all available community resources, including schools, families, employers, health professionals, law enforcement agencies and other service providers. By establishing these relationships and building a genuine rapport with at risk youth, the PTP team will be able to tailor a customized network of resources that match the needs identified for each young person.

Youth must be referred to Pathways to Peace in order to participate in the program. Youth or Outreach referrals can be made by law enforcement, neighbors, family or friends, community agencies or even by the youth themselves. Referrals can be made online or at the Pathways to Peace Office.

Address:  200 West Avenue, Rochester, New York 14611

Phone:  (585) 428-6339
Youth Referral Website:
Outreach Referral Website:

Center for Youth

Started by kids for kids in 1971, The Center for Youth provides free, confidential, and accessible services to youth ages 12 to 21. All services at Center for Youth – from counseling, to shelter, to education, to referrals – are delivered with the knowledge that youth can and want to take responsibility for their life choices.

Address:  905 Monroe Ave, Rochester, NY 14620
Phone:  (585) 473-2464

Boys & Girls Club of Rochester

Boys & Girls Clubs of Rochester provides youth development programs that enable young people to acquire the skills and qualities needed to become responsible citizens and leaders. Empowered with these positive developmental experiences and opportunities, Boys & Girls Club members have continually demonstrated their ability to overcome negative, failure-oriented environments and move toward fulfilling their dreams. The Boys & Girls Club is a dedicated youth facility – an actual neighborhood-based building – designed solely for youth programs and activities. The Club is open every day after school and on Saturdays, when kids have free time and need positive, productive outlets. Every Club has full-time, trained youth development professionals, providing positive role models and mentors. Volunteers provide key supplementary support. Clubs reach out to kids ages 6-18 who cannot afford, or may lack access to, other community programs. Dues are only $11 per year. ($50 during summer months)

Main Address:  500 Genesee Street, Rochester, NY 14611

Satellite Locations: 
Rochester City School 29
Industry Residential Center, Rush, NY

Phone:  (585) 328-3077 ext.103
Fax:  (585) 328-5863

Rochester Mobile Crisis Team

The Rochester Mobile Crisis Team is a psychiatric team on wheels that serves individuals of any age and families in Monroe County who are experiencing a mental health crisis.  The mental health professionals who make up the mobile crisis team see the individuals/families in need in their home, schools, work places, etc. Among the services they provide are:

  • Crisis intervention
  • Mental health assessments
  • Rapid linkage and/or re-linkage to local treatment providers
  • Workshops and presentations about mental health issues

Hours:  Monday–Friday 8:30 a.m. – 10:00 p.m.
Weekends and Holidays 10:00 a.m. – 6:30 p.m.

On-call response is available for mental health emergencies after hours.

Phone: (585) 275-5151 or  (585) 529-3721


Jewish Family Service of Rochester

Jewish Family Service of Rochester (JFS) is a community-based organization founded nearly 100 years ago, committed to serving the needs of those in the greater Rochester area. Our programs help to strengthen all individuals, families and communities by providing comprehensive social services that are built upon the time honored Jewish traditions of dignity, kindness and “tikkun olam”, improving the world. We help support the health and wellbeing of children and families, offer mental health counseling, provide care management to elders at home, offer educations programs that enhance quality of life, provide food, clothing & emergency assistance to those in need.
Our mental health counselors provide services to children (age 6+), adolescents, adults and groups with a diverse range of concerns, such as:  adolescents’ emotional & behavioral difficulties and related parenting issues, school problems, anxiety, depression, loss, separation and divorce. JFS counseling accepts many different types of insurance and also offers a flexible sliding scale based on a client’s financial situation. Please contact us to learn more.

Address: 441 East Avenue, Rochester NY 14607

Phone: (585) 461-0110


New York State Smokers’ Quitline

The New York State Smokers’ Quitline (Quitline) provides free, confidential, evidence-based services to New York State residents of all ages who are thinking about quitting smoking or vaping. 

Quitline Coaches provide a tailored plan to quit, encouragement and follow-up support, recommend self-help materials, local treatment options, and educational information on vaping, and how to quitMust be 18 or older to receive free Nicotine Replacement Therapy.

Call the Quitline at 1-866-697-8487, and check out their website for more information. 

Phone:  1-866-697-8487


Unity Chemical Dependency – Evelyn Brandon

Individual, group, and family treatment for chemical dependency.

Address:  81 Lake Ave., Rochester NY, 14611
Phone:  (585) 723-7740

Villa of Hope

Primary Focus: Mental Health, child welfare, juvenile justice and chemical dependency for children/adolescents and their families. Special Programs/Groups: in-home, community-based prevention, care coordination, skill building and independent living skills programs, residential out of home placements for mental health, child welfare, juvenile justice, chemical dependency and eating disorders; outpatient treatment for chemical dependency (Direct phone for CD clinic:  585-581-4643); day-treatment and alternative school programs; and juvenile reporting program.

Address:  3300 Dewey Avenue, Rochester NY, 14616
Phone:  (585) 865-1550

Conifer Park

Conifer Park Inc. has been providing treatment services to those who suffer from the disease of Chemical Dependency and their families since 1983. Conifer Park’s Rochester Outpatient Clinic provides a wide range of services, addressing the needs of a diverse client base.  We offer a variety of services for Adults, and Adolescents, up to 5 times per week, both clinical and IOP; we provide chemical dependency treatment for the general population as well as those with specialized treatment needs. Groups provide an opportunity for staff to address client needs based on gender and age, and assist those coping with mental health, legal and other life issues.

Address:  1150 University Avenue, Suite 7, Rochester NY, 14607
Phone:  (585) 442-8422


Alateen offers strength and hope to teens affected by alcoholism as well as their friends and families.   Alateen members give each other support and encouragement by listening to each other and sharing their experiences, strength and hope with one another. Sponsors are available to discuss issues on a one-to-one basis.  Telephone lists are provided of people who are available for support when a meeting isn’t offered.  Alateen is an anonymous program where only first names are used to protect anonymity and allow members to feel safe sharing.  The Alateen family groups are a fellowship of relatives and friends of alcoholics who share their experience, strength and hope, in order to solve their common problems.   

Phone:  (585) 482-7073
Local website:
National website:

Compeer Rochester

“Compeer Rochester is a mentoring agency for youth (ages 6-19 years), adults and Veterans living with a mental illness. We match community volunteers with our clients in one-on-one friendships, helping to increase socialization and decrease isolation. We help to fight the stigma of mental illness through education and exposure. Our clients and volunteers form connections that are mutually beneficial, creating a true partnership.  We also provide family support such as school/legal advocacy, referrals and linkages, and host a monthly support group for parents and caretakers.

What does a Compeer experience look like?

  • Going to a sporting event
  • Walking or playing in a park
  • Going to a museum or gallery
  • Going to a movie
  • Have a game night
  • Running errands together
  • Talking to a friend

For more information on how you can obtain services or get involved as a volunteer with Compeer Rochester, visit our website at, or call 585-546-8280.”

SAMHSA Behavioral Health Treatment Services Locator

“The Behavioral Health Treatment Services Locator is an online source of information for persons seeking treatment facilities in the United States or U.S. Territories for substance abuse/addiction and/or mental health problems.

The Behavioral Health Treatment Services Locator is a product of SAMHSA’s Center for Behavioral Health Statistics and Quality (CBHSQ). The Locator is compiled from responses to CBHSQ’s annual surveys of treatment facilities (the National Survey of Substance Abuse Treatment Services and the National Mental Health Services Survey).

In response to the growing demand for treatment services, and to increase the visibility of treatment service providers, SAMHSA is sharing facility contact information from its Behavioral Health Treatment Services Locator with commercially available search engines to help facilitate greater access to mental health and substance use treatment services. Facility contact information only includes the facility’s name, location address, phone number, and web site.”


Project Learn: Brain Injury Association of New York State

“In 2005, the Brain Injury Association of New York State was awarded a grant from the New York State Developmental Disabilities Planning Council to create and sustain competency for families and school staff to respond to the challenges of children with A/TBI at home and at school by establishing an interactive, user-friendly web-based information and resource program, LEARNet.

LEARNet is gaining recognition across the state and beyond for its utility in providing educators and families with invaluable information designed to improve the educational outcomes for students with brain injury.”


Please contact the Association if you:

  • Require assistance using the LEARNet system
  • Have questions about Project LEARN
  • Would like to learn more about the Brain Injury Association of New York State
  • Need resource information on topic related to brain injury

4 Pine West Plaza, Suite 402
Albany, NY 12205

Phone: (518) 459-7911
(800) 228-8201 (toll free)

Fax: (518) 482-5285

Email Inquiries:


Children & Youth SPOA

Children and Youth Single Point of Access (SPOA)
Monroe County Office of Mental Health

C&Y SPOA is a centralized access point for youth in Monroe County to connect to Mental Health and Behavioral Health Supports. SPOA works with mental health providers, educational programs, child welfare, juvenile justice, and other agencies/systems to ensure that children with mental, emotional, and behavioral challenges and their families have access to the services and supports they need to be successful. C&Y SPOA can collaborate with families or providers to offer consultation and/or problem solving. We accept referrals for community-based and residential programs under the Office of Mental Health.

What can SPOA do for you?
– Provide knowledge about mental health and behavioral health services available in Monroe County.
– Serve as an access point for services for children with or without Medicaid Health insurance, including for children without health insurance.
– Oversee the quality of mental health services being provided to families
– Troubleshoot challenges with accessing services
– Participate in individualized planning for you and your family

Monroe County Children & Youth SPOA webpage:
Please send completed referrals and email inquiries to:
For general inquiries please call: (585)753-2881
For inquiries/updates regarding pending SPOA referrals please call: (585)753-6104 or (585)753-2680

Soulshine Healing Arts Wellness Center

Soulshine is an integrative wellness studio-interweaving eastern and western medicine.

Pediatric Mental Health Services are available at Soulshine. Shari has over 20 years experience working with kids; and helping them adjust to life situations that often cause stress & emotional dysregulation. We spend as much time it takes to meet with you and your child in determining what the stressors are and a safe plan to help move through them. Life situations are often the cause of adjustment issues that lead to depression and anxiety.  We do a thorough assessment of sleep, nutrition & lifestyle that affect their disposition.

We utilize yoga, relaxation techniques -mindfulness and breathe work to teach them life long coping skills. Excellus BCBS, Child Health Plus, Blue Choice Option and Medicaid insurance.


Phone: 5857979417

Address: 40 Clinton Street, Brockport, New York 14420, United States

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